Site Notice

Information provided according to Sec. 5 German Telemedia Act (TMG):

LS24 Limousinenservice24 Hamburg GmbH.
22399 Hamburg


Telephone: +49 (0)40 / 22 656 645
Telefax: +49 (0)1522 / 894 64 18

Register entry:

Entry in the Handelsregister.
Registering court:Amtsgericht Lübeck
Registration number: HRB 18937HL


VAT Id number according to Sec. 27 a German Value Added Tax Act:
DE 325417547

Competent supervisory authority:

Ministry for Economics, Transport and Innovation Alter Steinweg 4 20459 Hamburg

Dispute resolution

We do not take part in online dispute resolutions at consumer arbitration boards.

Liability for Contents

As service providers, we are liable for own contents of these websites according to Sec. 7, paragraph 1 German Telemedia Act (TMG). However, according to Sec. 8 to 10 German Telemedia Act (TMG), service providers are not obligated to permanently monitor submitted or stored information or to search for evidences that indicate illegal activities.

Legal obligations to removing information or to blocking the use of information remain unchallenged. In this case, liability is only possible at the time of knowledge about a specific violation of law. Illegal contents will be removed immediately at the time we get knowledge of them.

Liability for Links

Our offer includes links to external third party websites. We have no influence on the contents of those websites, therefore we cannot guarantee for those contents. Providers or administrators of linked websites are always responsible for their own contents.

The linked websites had been checked for possible violations of law at the time of the establishment of the link. Illegal contents were not detected at the time of the linking. A permanent monitoring of the contents of linked websites cannot be imposed without reasonable indications that there has been a violation of law. Illegal links will be removed immediately at the time we get knowledge of them.


Contents and compilations published on these websites by the providers are subject to German copyright laws. Reproduction, editing, distribution as well as the use of any kind outside the scope of the copyright law require a written permission of the author or originator. Downloads and copies of these websites are permitted for private use only.
The commercial use of our contents without permission of the originator is prohibited.

Copyright laws of third parties are respected as long as the contents on these websites do not originate from the provider. Contributions of third parties on this site are indicated as such. However, if you notice any violations of copyright law, please inform us. Such contents will be removed immediately.


General terms and conditions of business


1. Scope of application

These terms and conditions apply to all services and offers, especially for the mediation and/or accomplishment of passenger transport within occasional services with rental cars as well as long-term travels and excursions by Limousinenservice24, Hamburg e.K., in the following referred to as LS24. They will also apply to all future business relations even if they are not expressly reconfirmed.  At the latest with the use of our services they have to be considered as binding and accepted. Differing terms and conditions of the customer are not binding for LS24, even if LS24 does not contradict in an individual case, unless a written statement to the contrary regarding the respecting differences between the contracting parties has reached LS24.


2. Offer and contract conclusion 

The offers by LS24 are conditional and non-binding. Bookings become only in case of  a written confirmation by LS24 legally effective. The same applies to additions and modifications. The passenger remains liable for payment of the agreed amount even if he shortens the trip.


2.1 Placing of orders

Orders are generally carried out the same way they are put in, whether by telephone or in writing, and are acknowledged in writing.  All kinds of orders have to show the subject matter of the business beyond all doubt.

Alterations, confirmations or repetitions have to be marked as such. If orders are executed in favour of a third party, in case of doubt the appropriate compensation has to be paid by the client.

Verbal agreements require a written confirmation. Each placing of orders to LS24 Hamburg requires submission of a valid credit card number by the client.


3. Prices

Unless otherwise agreed the current price list or the offer are basically valid. Transfer journeys are calculated with a start and a destination address. Additional services and additional expenses will be charged separately. These charges include parking fees, tolls and accommodation costs as well as any advanced expenses, that have been ordered by the customer or passenger. Prices are exclusive of arrival and departure, since they are basically calculated according to expenditure. Exceptions are rides in the Hamburg area. Airport pick-ups include 15 minutes waiting time, delays will be calculated for each commenced 30 min. by us. As a basis for calculation serves the hourly rate of the booked vehicle, which can be found in our price list.


4. Cancellations deadlines Limousines & Vans (4.4 Buses)


4.1 at transfer services

In case of transfer services within Hamburg from / to the airport or the station (supra-regional stations only) the cancellation up to 24 hours before departure is free of charge, if the driver has not already left for the pick-up location. If the pick-up point is located outside of Hamburg a free cancellation will be possible up to max. 48 hours prior to departure to the pick-up location. In case of late cancellations or else non commencement of a journey (“No Show”)  the agreed transfer price has to be paid.

A journey shall be deemed as not commenced, if the passenger has not turned up within the range of 30 minutes after the agreed time at the agreed pick-up place.



4.2 hourly booking

Cancellations up to 48 hours before rental start are free of charge. Hereafter a cancellation fee of 50 % off the booking amount will arise. In case of cancellations up to 24 hours before the commencement of the journey from the principal office of LS24, upon “Non Show” or else cancellations without a written confirmation a 100 % off the booking amount is to be paid. The relevant time of cancellation is the receipt of the written notice at LS24. LS24 reserves the right to decide when calculating cancellation charges at its own discretion whether to collect cancellation fees or not. The respective fees will nevertheless apply to future cases.


4.3 for day bookings and events

are free of charge up to 14 days before the start of the event.

13-8 days before the start of the event, 30 % of the booking price is due.

7-2 days before the start of the event, 50% of the booking price is due. .

1 day before the start of the event 80% of the booking price is due.            On the day of the event 100 % cancellation fees are due.


4.4 Cancellation deadlines for buses

are free of charge up to 14 days before the start of the event.

13-8 days before the start of the event, 30 % of the booking price is due.

7-2 days before the start of the event, 50% of the booking price is due. .

1 day before the start of the event 80% of the booking price is due.              On the day of the event 100 % cancellation fees are due.



5. Scope of services / modifications of services

The scope of services is strictly based on the written order. Times and distances that go beyond the agreements as well as additional costs due to delays will be recalculated according to the current price list. In case of spontaneous extensions of the journey we shall recalculate the costs according to the price list after the completion of the extended trip. Delays or early arrivals at the airport cause a displacement of the pick-up time. Waiting time will be calculated as stated under item 3.


6. Conduct in the rented vehicle

Throughout the entire journey the traffic regulations of the StVO (rules of the Highway Code), in particular the wearing of seat belts, and the rules of the PBefG in their respective valid version apply to all passengers. The passenger has to follow the instructions of the accompanying staff. For safety’s sake it is strictly prohibited to open the doors while the car is moving. Smoking is prohibited in the vehicles.


7. Conditions of payment

Payments will be due 14 days after receipt of the invoice, unless other agreements have been   made. The payment shall only be deemed effected if LS24 can acknowledge the receipt of the required amount charged with the invoice. If the contracting party is in default, LS24 is entitled to charge interests on the outstanding amount upon expiration of the granted  time  for payment. The contractual partner is not entitled to reduce or retain the outstanding amount in case of counterclaims, unless the claims are legally effective or undisputable.  LS24 is likewise entitled to resede from contracts not yet executed in case of the customer’s default. LS24 reserves the right to collect prepayment. 


8. Liability

Service companies, network partners, subcontractors or employees commissioned by LS24 are not authorized to make any subsidiary agreements with the customer, which go beyond the written contract.
We assume no liability for damages that are caused by third parties such as service companies, network partners or subcontractors delegated by LS24. Claims for damages of any kind, regardless of the legal reason, are excluded, unless LS24 or one of his vicarious agents have acted willfully or grossly negligent or else the claims for damages result from the absence of any warranty given. In the latter case, the liability is limited to those damages which are covered by the guarantee. In the case of injury to life, limb or health where LS24 is involved engages the statutory liability regime.
LS24 is not liable for any delay in performance and the resulting economic consequences arising from unforeseen events, that are beyond our control, such as traffic jams, road closures, strikes, extremely bad weather conditions, traffic accidents, and so on. No liability will be taken by LS24 for damages deriving from faulty or unreasonably short-term transmission of order-specific information. LS24 is not obliged to verify the transmitted data for correctness. In case of the customer’s default LS24 will be entitled to withdraw from contracts not yet executed. LS24 reserves the right to collect prepayment.


9. Warranty

In case the offered services should not be rendered or else not rendered according to the contract the customer may ask for remedy within reasonable time. LS24 will try to provide a remedy by rendering an equal compensation but can also refuse the remedy if the expenditure should be disproportionate. The customer is not entitled to a set-off, retention or reduction of the payment, unless the counterclaims have been legally approved or are uncontroversial.


10. General conditions / final provisions

LS24 is entitled to modify the general conditions. The notice about the modification will take place by an unilateral declaration or provision of the new AGB on the homepage of LS24 and at the same time by informing the user therof. If the user does not object to the new AGB within 14 days after knowledge of the information, the new AGB will become effective.

The further use of services from LS24 depends on the acknowledgment of the conditions of the new AGB by the user. For all legal relationships between LS24 and the customer applies exclusively the law of the Federal Republic of Germany. Competent court of jurisdiction and place of performance is Hamburg. Should one or more of the preceding terms be invalid, all other provisions or agreements will remain valid. Upon ineffective clauses the statutory provisions will apply.

The contracting parties undertake to replace the ineffective, impracticable or faulty provisions by such stipulations that come nearest to the meaning and economic purpose as well as the intention of the parties.



Dated April 2015



LS24 Limousinenservice24 Hamburg GmbH

22399 Hamburg


Telefon: +49 (0)40  / 22 656 645

Handy:  +49 (0)1522 / 894 65 18






The use of car license plates purely for advertising purposes is permitted, even if contents are present in a domain and as such do not have to be protected. Not only as a license plate but also as domain-supplement city abbreviations are allowed to be used. Case number: 2 Ni 49/03 (EU).

Website - Deutsch


Limousinenservice 24 GmbH

22399  Hamburg


+49 (0)40 / 22 65 66 45

+49 (0)1522 / 894 65 18

or fill in our Contact form.

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